I called Jack at PerfecTemp when my AC stopped working after having used them in the past to fix the unit. A technician, Greg, came within hours to check it out. After 20 years, it was time to get a new one. I can't say enough about how responsive Jack was to my problem. He couldn't replace the AC the next day so he brought a portable AC unit to help cool the house. Less than 48 hours after my first call, Greg and Matej came to install the new unit. They were very professional and did a great job. After an extensive explanation of my new system, they left with everything in good order and neat and clean. Everyone I dealt with was knowledgeable, professional and caring. I'm looking forward to having them install a pool heater in the not too distant future. Thank you all.
00:00 16 Jun 21
I was without a functioning AC/Heating unit for months. PT gave me an estimate for the AC units and the filter system. It was bigger than my old unit and it was suggested I get beads to hang where my door use to be. Jack problem-solved the closet door and they were able to re-install it! I also had a problem with the temperature control panel communicating with my smart phone. They were able to solve that and were determined to not leave me hanging. I am able to enjoy my new unit. It's COOL and QUIET.....I love it!!!!
01:23 15 Jun 21
Jack and each of his technicians have been professional, responsive and go above and beyond to take care of their clients. They have been a breath of fresh air compared to so many companies who send a technician who will only do exactly what is on their ticket even if the problem isn’t fixed. Jack and his technicians have gone above and beyond to solve the problem as we had many (not due to any fault of their own) during a recent home addition. They have repaired, installed and performed maintenance for us for over 20 years. The office staff are polite, helpful and responsive. I would definitely recommend Jack and his company PerfectTemp.
20:12 11 Jun 21
PerfecTemp A/C is a very professional company. The owner and staffs are very professional, punctual with their appointments, caring and always goes the extra mile to make sure their clients are satisfied and happy with their service. I have being a client of PerfecTemp A/C Company for many years now and never had a bad experiences with them. I would and will recommend PerfectTemp A/C Company to my family and friends.
02:11 01 Jun 21
Jack is an awesome person. Truly cares about people and is very responsive to his customers. I called on a holiday for an ac repair and he came within 30 minutes , fixed it right away and didn't charge since we have a contract . Incredible service!!! Not what you typically see in South Florida .
22:39 27 May 21
I’m a Perfect Temp customer for 11 years. Not because of the equipment they sell. I love them because every single time I’ve needed them fast, they are there. I also have annual maintenance and they are fabulous. Highly recommend. They know customer service!
23:04 09 Dec 20
My experience with Jack has been extremely positive. He is very good at what he does and delivers what he promises. Servicing my pool heater, he made sure that everything was working properly and in sync with my other tech gadgets. He cares for his clients and I will definitely recommend his company.
13:14 26 Nov 20
For the past 5 years we have been using their services and can only highly recommend their excellent service. Great work!
13:50 21 Oct 20
I first found Perfect Temp because they were Jandy approved and we had trouble with our pool heater. When Jack came out he was so honest that he basically told us our pool heater had no problem, it was merely a switch was turned off during one of our pool services.After that interaction we asked them to maintain our air conditioning units. They have a 24 hour messaging service so when our AC goes out (always at like 6pm on a Friday or Saturday) we can call and someone has always called us back.We are sooo grateful for a company that ACTUALLY responds, comes when they say they’ll come and is so honest. Why can’t every business have the same kind of integrity.Thank you so much Jack and also Vicki the front desk who is always reliable!
21:22 30 Jun 20
They approach each issue and home as if it was there own! They are passionate and dedicated in quickly solving a problem and nothing thrills them more than customer success. It's a breath of fresh air to see a company perfect its relationships with their customers! This starts from calling for an appointment as you get a live person all the way through their outstanding field technicians.
00:42 17 Jun 20
Well let’s start by saying Jack was an extraordinary person right from the get go. I could tell he was truly legit ! He came to my house on the same day I asked to get an estimate on my a/c project. He asked all the right questions. Gave me all the right answers! I was freaking out thinking I need to replace both of my units . That wasn’t the case . He gave them his personal attention. He then advised me that he was going to get them running. He let me know that what he had done doesn’t always work , but he wanted to make sure that he knew exactly what was happening before we even discussed replacing anything. I’m really confident he will fix my problem. One way or another. I have dealt with a lot of scam artists . I like to believe I can see people for who they are . This company is really awesome. Jack is a person you don’t find everyday. He’s genuine and honest . I recommend this company 100% .Thanks for being honest Jack !Vincent: